常见问题

HOW TO START?

First is go through the registration page by filling up all the request details. Then you need to finish a few verification steps.

  1. 1. Check your mail box and click on the activation link to activate your account.
  2. 2. Login your account and fill up the real profile details.
  3. 3. Upload personal document and hand held personal document (documents such as identity card or passport) photos.
  4. 4. Start to trade by deposit funds or crypto-currency after completed identity verification.


HOW TO TRADE?

Is time to start trading after you had successfully deposited your account. Choose the type of coin at “Market Trading”. Fill up the buy/sell price, volume, security password and double confirm the details before submit to buy/sell.


HOW TO CANCEL/CHANGE AN OPEN ORDER?

To cancel an open order, click on “Market History”-“Market Pending History”, select the order and click on “cancel”.


WHAT IS ORDER BOOK?

Order book is a list of all open buy and sell orders at the moment. You can buy or sell crypto-currency at those prices instantly.


WHERE CAN I GET MORE HELP IF MY QUESTION ISN'T COVERED HERE?

You can contact your customer service. Our support team member will reply as soon as possible.